RETURN POLICY

We thoroughly check all items before shipping. However, if our product is defective or damaged due to the negligence on our side, we will replace it for you. Unfortunately, full money refund is not allowed. Our policy lasts 7 days after delivery date.

 

 EXCHANGE POLICY

You can exchange items to different sizes. Exchanges to a different color or design are not allowed. Our policy lasts 7 days after delivery date. Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.

 

 To Return/Exchange

  • Please contact us (within 7 days from the delivery date) before shipping out your items
  • Items must be unwashed and unworn
  • All hangtags must be attached to the garment

 Please ship your product and payment for cost of return shipping (THB50 for domestic shipping) to:

Wakingbee Co.,Ltd.
42 Tower, Room 1602,
Sukhumvit 42 road, Klongtoei,
Bangkok 10110, Thailand

 

Please specify your name, contact number, order confirmation number, and details of the item you would like to exchange to.

You should use a track-able shipping service (EMS) since we cannot guarantee that we will receive your returned item. Once your item is received and inspected, we will contact you to notify that we have received your returned item.

You will be responsible for your shipping costs for returning your item. Depending on where you live, the amount of time it may take for your exchanged product to reach you, may vary.